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Privacy Policy

Welcome to estallos.com. We prioritize the privacy and security of your data, adhering to global standards, including the General Data Protection Regulation (GDPR) (EU) 2016/679, the Swiss Federal Act on Data Protection (FADP), and, for U.S. residents, the California Consumer Privacy Act (CCPA).

Information We Collect

We collect information necessary to fulfill your orders and improve your experience with our site, including:

  • Personal Data: Name, email address, physical address, and phone number.
  • Technical Data: Browser type, device information, and on-site behavior.

Purpose of Data Collection

We collect and use your data to:

  • Process Orders: To fulfill and manage orders, including shipping and customer service.
  • Improve Service Quality: To enhance your shopping experience and site functionality.
  • Marketing and Analytics: To personalize your experience and recommend products you may like (if consented).

How We Use Cookies and Tracking Tools

Our website uses cookies and tracking tools to provide essential site functions, improve your shopping experience, and analyze usage. This includes:

  • Necessary Cookies: For basic site operations.
  • Analytical Cookies: To understand visitor behavior (e.g., Google Analytics).
  • Marketing Cookies: To show relevant ads (e.g., Facebook Pixel).

Controlling Cookies: You can manage cookies in your browser settings or decline specific cookies through the banner displayed upon your first visit.

Sharing Data with Third Parties

We share data only with trusted third-party providers necessary for order fulfillment and improving service quality:

  • Payment Processors: To secure transactions and verify payment information.
  • Logistics and Shipping Partners: To ensure accurate and timely order delivery.
  • Marketing Services: To communicate offers if you have opted into our email lists.

All third parties only receive data necessary to fulfill their specific function and are required to process your data securely and lawfully.

Data Storage and Retention

We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations. For instance, order data may be retained for accounting purposes for up to 7 years, depending on regional regulations.

International Data Transfers

By using our services, you consent to data transfers to servers located in the United States. We implement safeguards to ensure your data is protected according to international standards, such as contractual data protection clauses.

Your Rights

Depending on your location, including the EU, Switzerland, or California, you may have the following rights:

  • Access: You can request a copy of your data that we hold.
  • Rectification: You may correct any inaccurate data.
  • Deletion: You may request the deletion of your data where applicable.
  • Restriction of Processing: In certain situations, you may limit how we use your data.
  • Objection to Processing: You may object to data processing based on legitimate interests.
  • Data Portability: You can request data in a structured format for transfer to another provider.

To exercise any of these rights, please contact us at support@estallos.com.

Security Measures

We are committed to safeguarding your data. We implement industry-standard security measures to protect your personal information during storage and processing.

Updates to Our Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or relevant legal requirements. We encourage you to review it regularly. Any significant updates will be communicated through a notice on our website.

Contact Us

If you have questions or concerns about this Privacy Policy or the way we handle your personal data, please email us at support@estallos.com.


Thank you for trusting estallos.com with your personal information.

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estallos.com

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