Frequently Asked Questions

1. How do I place an order?

Simply browse our products, select your desired items, and add them to your cart. When you’re ready, click on the cart icon and follow the checkout instructions. You’ll receive an email confirmation with order details once your purchase is complete.

2. What payment methods do you accept?

We accept all major credit cards, PayPal, and several other popular payment options. At checkout, you’ll see a list of available payment methods based on your location.

3. Can I cancel or modify my order?

If your order hasn’t shipped yet, you may be able to cancel or modify it. Please contact our customer service team as soon as possible, and we’ll do our best to accommodate your request.

4. How do I track my order?

Once your order ships, you’ll receive a tracking number by email. You can also track your order by logging into your account and viewing your order history.

5. What is your return policy?

We accept returns within 30 days of purchase for items that are unused and in original condition. To initiate a return, please visit our Returns page or contact our support team.

6. Are there any shipping fees?

Shipping fees vary depending on your location and the size of your order. We offer free shipping on orders over a specific amount, which is listed on our Shipping Information page.

7. Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping times and fees vary by location, so please check our Shipping Information page for details.

8. What if my item arrives damaged?

If your item arrives damaged or defective, please contact us within 48 hours with photos of the damage. We’ll arrange for a replacement or refund as quickly as possible.

9. Can I use a discount code on sale items?

Discount codes can sometimes be used on sale items, but exclusions may apply. Check the terms of your code, or contact us if you’re unsure.

10. Who can I contact for additional questions?

Our customer service team is here to help! Reach out via our Contact Us page, and we’ll get back to you as soon as possible.